Return & Refund Policy
At Abide Collections, each piece is made to order with care and intention. Because of this, we are unable to accept returns or exchanges due to incorrect size selection, change of mind, or buyer’s remorse.
We encourage you to review product details and sizing information carefully before placing your order. If you have questions, we are always happy to help before purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
Kindly include:
• Your order number
• A clear photo of the issue
If the issue is confirmed, we will gladly provide a replacement or refund at no additional cost.
Incorrect Shipping Address
Orders shipped to an incorrectly entered address are not eligible for refund. Please ensure your shipping details are accurate at checkout.
Lost Packages
If your tracking information indicates that your package has been delivered but you have not received it, please contact the carrier first. If you still need assistance, reach out to us and we will help investigate the matter.
Approved Refunds
If a refund is approved, it will be issued to your original payment method within 5–10 business days.